Customer Success Story · Residential
Solar Battery Blackout Protection: The Night The Grid Went Down And Nothing Changed
The Rogers' in Jubilee Pocket wanted to start using the extra power their solar system was generating during the day rather than sending it back to Ergon. We asked them to share their story and their results since installing a battery.
The Rogers Family
Solution
19.2kWh Sungrow battery add-on
Purpose
Blackout protection + night-time use
Finance
5 years
Who They Are
Solar Veterans Who Learned The Hard Way
“We'd already had solar before getting a battery through Green Energy Technologies. Unfortunately we didn't use them for our initial solar system and it ended up costing us thousands.”
A fault in their original system required a replacement part to be shipped from overseas, leaving the Rogers family without solar for weeks. And with family visiting from England over Christmas, right in the peak of summer, the timing couldn’t have been worse.
“The energy bill for December alone was close to $1,000. My family were over from England and they HAD to have all three AC’s running 24/7. We were supposed to be paying next to nothing for power and all of a sudden we were back to square one.”
The Problem
Selling Power For Cents, Buying It Back For Dollars
“We got sick of seeing all our extra kWs go back to the grid and getting back 12c in credit, then it dropped down to 8c credit. Then, come night time, when we need the AC to keep the bedroom cool, we’re just buying those kW back at nearly triple the price.”
But their biggest motivation for getting a solar battery: blackout protection for the wet season.
“We’ve been limping through outages in previous years with a generator, but when I’m working away, the missus can barely get it started. And it’s not even a case of if we’ll lose power, it’s WHEN. Getting a battery made sense, given how often the grid power gets disrupted each year.”
The Solution
A 19.2kWh Battery, And The Right Company Behind It
After hearing from friends that their solar company, Green Energy Technologies, had credited back the savings their solar system should have made during a system fault, the Rogers quickly realised the difference the right solar provider makes.
“We knew we wanted a solar battery once our initial system was paid off, and we knew we wanted to use Green Energy Technologies to install it. It was clear to us why these guys were the go-to name in the Whitsundays, their guarantees covering your servicing and your expected savings when things go wrong - we haven’t seen that from any other solar company.”
Choosing a 19.2kWh battery for their home meant that the Rogers family could run their AC stress free whenever they wanted, not just needed, especially at night.
The Outcome
The Test Came At 9pm
“We got the notice they’d be switching off the power from 9pm till 2am. We were pretty confident given that our battery has already been seeing us through the whole night with our stored kWs from the solar made in the daytime. We didn’t even realise when the grid went down. Nothing changed for us. We only realised when we heard the neighbours generator start up.”
For the Rogers family, adding a solar battery wasn’t just an upgrade, it was the missing piece that finally made their solar system work for them. They no longer worry about losing power during wet-season storms, they run their home the way they want without guilt or worry about bills, and they’re keeping their own solar energy instead of selling it back for cents and buying it back for dollars. Now, the Rogers family enjoys lower bills, blackout protection and the peace of mind that comes from knowing their home is powered day and night.
“It just feels as though Green Energy Technologies has our back. They’ve gone above and beyond from start to finish, they’re number one for a reason.”
The Rogers Family, Jubilee Pocket
Ready To Write Your Own Success Story?
If your home could do with blackout protection and storing your extra power rather than selling it back for cents, get in touch today.
Keep Exploring








